Method

How Clarity is scored.

The instrument is called ORI-P, Perceived Operative Role Independence. It has 18 statements answered on a 7-point scale from strongly disagree to strongly agree, across three domains: governance, operations and coordination.

The two parts

Part 1 has six statements asking whether arrangements are written down. Part 2 has twelve statements asking whether things would keep working if the people currently running them changed. Every statement is about people other than the person answering.

The formulas

• Scaled score = ((mean of the statements - 1) / 6) x 100. All answers of 4 give 50, all of 1 give 0, all of 7 give 100.
• The composite score uses Part 2 only. Each domain score is the same formula on that domain's four Part 2 statements.
• A documentation flag is raised for a domain when its Part 1 mean is below 4.0. It is a flag, never an exclusion.
• The gap is the documentation mean minus the Part 2 mean for a domain. It is shown as a descriptive signal and never feeds another score.

Comparisons

A sector figure is shown only when at least 10 organisations in your industry have completed the diagnostic, counting each respondent once, using their latest result. A decile is available only from 15. Organisations with fewer than 20 people receive a report but are left out of comparisons.

What the score cannot tell you

It cannot tell you whether anything is failing today, and it is not an audit. Two statements per domain in Part 1 do not support individual-level diagnostic precision, which is why gaps are labelled directional.

Validation

Validation of the instrument is in progress. We will publish what we find here.

The summary text

The plain-language summary is written by an AI model from your scores only. Your email address is never sent to it. It is told to hedge, to avoid inventing causes, and to say plainly when your scores are good.